Frequently Asked Questions

About 3angleFX

3angleFX is a domain operated by Triangleview Investments Limited, a Cyprus Investment Firm regulated and licensed by the Cyprus Securities and Exchange Commission (CySEC), license number 384/20 to offer the Investment services:

  • Reception and transmission of orders in relation to one or more financial instruments
  • Execution of orders on behalf of clients

Ancillary services:

  • Safekeeping and administration of financial instruments including custodianship and related services
  • Granting credits or loans to one or more financial instruments, where the firm granting the credit or loan is involved in the transaction
  • Foreign exchange services in connection with the provision of investment services

3angleFX is an STP broker. STP stands for Straight Through Processing, which means that customer orders are sent directly to liquidity providers, such as banks or larger brokers, without the need for running them through a dealing desk. The big advantage of using STP brokers is that an STP broker only makes money by adding a small commission or marking up the spread. Unlike standard brokers who stand to make a profit from their client’s losses, an STP broker gets the same mark, regardless of whether the client wins or loses. This also means there is no conflict of interest. STP brokers benefit more when their clients win their trades as they can charge a higher fee. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail client accounts lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.

3angleFX is a domain operated by Triangleview Investments Limited, a Cyprus Investment Firm regulated and licensed by the Cyprus Securities and Exchange Commission (CySEC) to offer the

Investment services of:

  • Reception and transmission of orders in relation to one or more financial instruments
  • Execution of orders on behalf of clients

Ancillary services of:

  • Safekeeping and administration of financial instruments for the account of clients, including custodianship and related services such as cash/collateral management
  • Granting credits or loans to an investor to allow him to carry out a transaction in one or more financial instruments, where the firm granting the credit or loans is more involved in the transaction
  • Foreign exchange services where these are connected to the provision of investment services

Triangleview Investments Limited is regulated under the Cyprus Investment Firms Law (L 87 (I) 2017).

3angleFX operates from Cyprus. Cyprus is a full member state of the European Union. Due to its competitive tax regime, skilled workforce and strict regulations, Cyprus has a growing financial sector which is quickly becoming a regional powerhouse.

CySEC (Cyprus Securities and Exchange Commission) is the commission charged with regulating Cyprus’ financial markets. http://www.cysec.gov.cy It ensures that CIF’s (Cypriot Investment Firms) adhere to strict financial guidelines in accordance with the laws and regulations of Cyprus and the European Union. CySEC is a public body that supervises and controls operations and transactions carried out in the Stock Exchange, it’s listed companies, brokers and brokerage firms.

CySEC duties include but are not limited to:

  • Supervising and controlling licensed investment services companies, collective investment funds, investment consultants and mutual fund management companies
  • Carrying out inspections and imposing administrative sanctions and disciplinary penalties to brokers, brokerage firms, investment consultants as well as to any other legal or natural person whom falls under the provisions of the legislation
  • Granting operational licenses to investment firms, including investment consultants, brokerage firms and brokers

Cyprus is a full member-state of the European Union and as such shares similar powers to financial supervisory authorities in Europe (such as the UK’s FCA).

MiFID (Markets in Financial Instruments Directive)is the EU legislation that regulates firms who provide services to clients linked to ‘financial instruments’ (shares, bonds, units in collective investment schemes and derivatives), and the venues where those instruments are traded. MIFID was revised with a MIFID II which took effect in January 2018, to improve the functioning of the financial markets in light of the financial crisis and to strengthen investor protection. MiFID II provides regulatory harmony for investment services across member-states operating in the European Economic Area.

At 3angleFX we understand that the security of your funds is a primary concern. Rest assured that we consider the implementation and strict adherence to financial guidelines – both internal and external – a top priority, and concrete safeguards are built within the system to ensure an efficient trading experience.

3angleFX offers 2 types of trading accounts: Live and Demo. To learn more about account types, please visit the Accounts page.

From beginners to professionals, 3angleFX services all levels of forex traders. Providing 24/5, multi-lingual support, 3angleFX offers a flexible platform with powerful tools to assist you in all your online trading needs.

Account Information

Opening a 3angleFX account is easy. Simply click register online and fill out the personal information page. Once your account has been successfully created, you will need to submit verification documents to complete the registration process. These can be faxed, scanned or emailed. As soon as your documents have been approved, you will be able to fund your account and begin trading. Before deciding to trade, you should carefully consider your investment objectives, level of experience and risk tolerance. You should not deposit more than you are prepared to lose. Please ensure you fully understand the risk associated with the product envisaged and seek independent advice, if necessary.

In order to activate your account the following documents are required:

  • A color copy of valid passport or other official identification document issued by authorities, such as National Identity card (front and back sides).
  • Proof of Address, such as a utility bill or bank statement (Must be no more than 6 months old).
  • Copy of Credit or Debit Card Used to Deposit funds.

* In case you want to deposit via a Visa/Master Card, we need a scanned color copy of both the front and back sides of your credit card (Please hide the first 12 numbers on the front side and hide the CVV on the back).

After registering, you will receive a welcome email with a verification link. Please check your email and follow the link. If the verification link does not work, please try copying and pasting the link into your browser’s address bar. If this does not resolve the issue, please contact the 3angleFX support team via chat or email at: support@3anglefx.com

3angleFX will consider accepting corporate accounts; however, corporate accounts will only be accepted after undergoing and passing a rigorous compliance process. If you are interested in applying, please contact support@3anglefx.com for further details.

For more information, please contact support@3anglefx.com

The minimum transaction size depends on the instrument you trade. For more information please check our  Trading conditions.

To change your account details, please contact your Client Relationship Manager or a member of our support team.

3angleFX DOES NOT charge any commission or fee as a result of your trading. 3angleFX is compensated for its services through the Bid/Ask spread.

No. 3angleFX does not manage funds for its clients as this may create a conflict of interest. In order to remain 100% impartial, and always have our clients’ interest in mind, we do not manage funds. However, while you will be managing your own investments, you will be assigned a Client Relationship Manager to help you along the way.

3angleFX does not deduct taxes from client accounts. It is the individual client’s responsibility to handle his or her own tax obligations in accordance with local law.

All open positions are automatically rolled or swapped over to the next business day. Traditionally, all spot trades in the FX market are performed for a period of two working days (when the delivery of the transaction takes place). Hence, in order to avoid the delivery of the trade, the positions are automatically closed for the original trade date and reopened for the next trade date. To give maximum advantage to our clients, the open and close rates of the rollover are kept the same as the open position rate. A premium is then added or subtracted based on the difference in interest rate between the two currencies being traded.

Only under certain conditions (e.g. client terminal malfunction) and only certain orders (close, editing of stop loss and take profit). A client is welcome to call the RTO department 24 hours a day Monday to Friday. The RT officer will quote the customer a two way price (bid and ask) and the customer may place the authorized order(s). The RT officer will confirm the trade.

The maximum trade size depends on the instrument you trade. For more information please check our  Trading conditions.

3angleFX clients can trade using a leverage of up to 30:1, depending on the asset they wish to trade and the trade size. Leverage of 30:1 means that a client is able to open a position which is up to 30 times the size of his or her deposit. For example, if a client has deposited $1,000 he or she will be able to open a trade up to $30,000 in value. A minimum 50% margin must be maintained at all times. To learn more about 3angleFX trading conditions and margin requirements for assets, please visit our Leverage and Margin Policy and Trading conditions.

Absolutely. The WebTrader platform will trigger a margin call notification when your account equity level falls to 100% (or less) of the required margins by your open positions. If the equity of your account falls to 50% of the required margin then the platform will close all open positions.

Due to very low liquidity (and until further notice), trading hours will open on Sunday at 22:00 GMT and close on Friday at 22:00 GMT.

It is worth keeping in mind that Foreign Currency & CFD trading carries a high degree of risk and may result in serious financial loss. Foreign Currency & CFD trading is not suitable for everyone. The high degree of leverage and volatility involved in Forex & CFD trading means that transactions can result in heavy losses as well as significant gains. We recommend that you trade with extreme caution and care. For help and guidance, make sure to take full advantage of all our services and highly trained support team. We also have a comprehensive library of educational resources available on our website. To help minimize potential losses, we also provide essential trading tools such as stop loss orders. However, such tools do not remove the significant element of risk that is involved in forex trading. To learn more about the risks involved with Forex & CFD trading, please visit the risk disclaimer page.

The questionnaire is designed to establish whether the CFD’s trading is appropriate for you and to ensure that you have fully understood the potential level of risks associated with trading of these type of products. Broker’s follow laws and regulations which require them to process the identification and verification of clients in order to monitor ongoing business relationships of clients in accordance with the Anti Money Laundering policy. It is necessary for this information to be verified to ensure the actions of the client correspond with the provided information and with the information evaluated by the broker.

Political Exposed Person (PEP), means a natural person who is or who has been entrusted with prominent public functions, as well as their immediate family/close relatives, or persons known to be their close associates. Examples of PEPs: Heads of state or government, senior politicians or political party executives, members of high-level judicial bodies, ambassadors, military officials, senior executives of state-owned corporations or international organizations, etc.
For more details please check the pdf document.

Politically Exposed Person PDF

Taking into consideration the newly proposed U.S. Regulations, all Foreign Financial Institutions (“FFIs”) will need to comply with the Foreign Account Tax Compliance Act (“FATCA”). In accordance to FATCA we, Triangleview Investments Limited (the “Company”) as an FFI are required to disclose information in relation to our US reportable persons. All US reportable persons will need to notify us accordingly, so as to be able to comply with the FATCA regulations.
For more details please check the pdf document.

Foreign Account Tax Compliance Act PDF

Deposits & Withdrawals

The minimum deposit amount is 100 USD or value equivalent in any other currency, for multiple payment methods. The account base currencies, are USD, EUR and CZK.
There is not any limit for withdrawals. You may withdraw as much as you need whenever you need it.

3angleFX works with many local banks. You can view a complete list of banks within your account area and choose whichever one is best-suited for you.

3angleFX accepts a wide variety of payment methods, including:
  •    Credit/Debit card (Visa, MasterCard or Diners Club)
*Company cooperates with CARDPAY – a licensed ecommerce acquirer and a payment service provider, authorized and regulated by the Central Bank of Cyprus.
  •    Wire Transfer
*Company cooperates with SEPAGA E.M.I. LTD and Astrobank Public Company Limited. Astrobank Public Company Limited – a well-known licensed credit institution, authorized and regulated by the Central Bank of Cyprus. Sepaga – an E.M.I. (Electronic Money Institution) licensed and regulated by the Central Bank of Cyprus.
For a full list of payment methods please login to your account and go to the deposit page.

3angleFX does not charge clients when they deposit funds into their accounts. However, we recommend you check with your bank or credit card company for any money transfer costs and/or extra charges.

The time it takes for funds to appear in your account may vary depending on the deposit method used: 1. Credit/Debit Cards take approximately 24 hours to process (from time of receipt), 2. Wire Transfer Deposits take approximately 1 – 2 business days to process (from time of receipt)

In order to withdraw funds you can either log in to your account and select the “Withdraw Funds” tab and follow the instructions there or fill out a withdrawal request form. You can also scan and email the request form to: support@3anglefx.com

In order to process your withdrawal request in a quick and efficient manner, please refer to the following guidelines:

  • Funds can be transferred directly to your bank account by wire transfer or returned to your credit card. However, a withdrawal can only be made using the exact same method you used for depositing. For example, if you deposited using a specific credit card, your funds can only be returned to that same credit card.
  • Withdrawal requests are usually processed within one business day of receipt of all required documentation.
  • In order to withdraw funds from your account you must maintain your margin requirements in case you have open positions. If you request a withdrawal of funds from your account and we cannot comply without closing some of your open positions, we will not be able to fulfill your request until you have closed sufficient positions to enable your withdrawal. Please Note: In compliance with international anti-money laundering regulations, 3angleFX is allowed to transfer funds only to a bank account or a credit card bearing your name which was used for your initial deposit. The credit card copies should be provided upon registration and approved by 3angleFX compliance department.

3angleFX does not charge any deposit or withdrawal fees. However, please keep in mind that some banks might charge transaction fees. These fees are not covered by 3angleFX.

We work hard to make sure your funds are transferred in a prompt and efficient manner. Regular money transfers normally take approximately three to six business days for approval; however, please keep in mind that there are several factors which might affect the speed in which your account is credited/debited. These factors include, but are not limited to, the specific service you use to wire/request funds. Approved wire transfer withdrawals are forwarded to our bank on the day of their approval and are usually sent out from our bank on the same day. Wire transfers often make their way between several banks in several countries, and this can take a little longer as foreign financial institutions usually require a few working days to remit funds around the world. Once processed, for any withdrawal via bank wire transfer or credit card, please allow up to 7 business days for the funds to reach your bank account. Please Note: In compliance with international anti-money laundering regulations, 3angleFX is allowed to transfer funds only to the bank account or credit card bearing your name which was used for your initial deposit. The credit card copies should be provided upon registration and approved by 3angleFX compliance department.

Your Account Manager is ready to help you with any questions you might have. To obtain a quick response, you can reach your Account Manager via email or telephone. If your Account Manager is unavailable, our highly trained support team will be on hand to answer your questions. Rest assured that there is always a staff member available to take care of all your needs. Feel free to contact us at anytime.

Trading Questions

3angleFX offers 3 trading platforms:
  • MetaTrader 5 for Desktop
  • Sirix Webtrader
  • Sirix Mobile Trader
To learn more about the trading platforms, please visit the Trading platforms. page.

The recommended PC requirements are: Intel Pentium IV 3.0GHz, 512 MB RAM, or higher Monitor: A minimum resolution of 800×600 pixels Operating system: Microsoft Windows XP, Windows 2000 Web browser: Microsoft Internet Explorer 6.X Internet connection: Broadband internet connection with a min 1.5 MB download speed Note: Systems that do not meet these requirements may experience limited functionality.

Margin call is at 100% of margin level. If you reach margin call, then you will be addressed either to close some of your open positions or make deposit to strengthen your current open positions.
Stop out is at 50% of margin level. If your margin level decreases to 50%, your positions will start automatically closing.

A Trailing Stop is a stop-loss order that automatically adjusts itself as the market rate moves in the direction of your open position. The trailing price literally trails behind rising prices, allowing you to capture more profits while ensuring that if prices suddenly drop you are still protected by the automatic Stop-Loss order. Important Note for MetaTrader 5 Platform: Since Trailing Stop works on the client terminal side, unlike Stop Loss and Take Profit, that work on the server side, it won’t work if the client terminal is closed. If the client terminal is closed, only Stop Loss that was placed by Trailing Stop before the terminal was closed, can trigger.

Yes. Once you have logged-in to 3angleFX trading platform you can customize the platform’s layout according to your personal preferences. This enables you to organize windows, add charts and create new workspaces.

In short, the Foreign Exchange market, also referred to as the “Forex” or “FX“ market, is the largest and most liquid financial market in the world, with a daily turnover volume of roughly 4 Trillion US Dollars. Forex trading is the buying and selling of one country’s currency against another. To learn more about the Forex market, please refer to the Education page.

The spread is the difference between the bid price (selling price) and the ask price (buying price). Example: If the quote for the EUR/USD pair is 1.2910 against 1.2913 then the spread is 3 pips.

Pip is an acronym for Price Interest Point . This represents the smallest value of measurement for forex currencies.

Stop Loss orders are used to reduce risk by closing a losing trade once a market passes a trigger value pre-determined by the trader. 3angleFX will do its best to fill your trade at the price requested. However, because the order will close your trade at the best available price once activated, the Stop Loss is exposed to a gapping market. For the sake of absolute transparency, this means 3angleFX cannot guarantee a Stop Loss.

The Forex market is open for trading 24 hours a day, five days a week. The market opens on Sunday evening at 22:00 GMT when Asian markets open, and concludes on Friday night when the New York markets close.

A rollover is when interest is paid or deducted from open positions. Trading currencies always involves two different currencies with their own individual interest rate. When you buy a currency that has a higher interest rate than the sold currency, you will be paid interest. However, when you buy a currency with a lower interest rate than the sold currency you will pay interest, and money will be deducted from your account. A rollover applies only to overnight trades.

Risk Warning: CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. The vast majority of retail investors lose money when trading in CFDs. You should consider whether you understand how CFDs work and whether you can afford to take the high risk of losing your money.